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Are Consumer PC’s Suitable for Your Business?

Just as there are big differences between flying coach and business class, there are big differences between consumer-grade personal computers and business-class PC’s.

Consumer-level computers are designed to function at the most competitive price, while business-grade PC’s are built to last and offer features that make much more sense on several levels for corporate users.

If you are making an investment in desktop computers or laptops for your employees, remember that this is a business investment and that the total cost of ownership (TCO) is of primary importance.

Measuring the ROI of a desktop or laptop investment for business use has many considerations that are quite different than those of the consumer market, including:

  • Capex – all hardware and software costs;
  • Opex – all other direct costs, mainly the labor costs associated with IT operations and administration;
  • End-user costs – costs associated with downtime, training and peer-to-peer support.


There are plenty of discounts on consumer notebooks and desktops. But do those machines—at any price—make sense for your NJ business? Probably not. After all, those less expensive consumer PC’s usually don’t deliver the same long-term stability or corporate security offered by business-grade PC’s, where there are multiple workstations in your computing network.

Hardware must be stable, with relatively long life cycles in order to be properly introduced and integrated into your company’s computing network. Companies need the reliability built into business-class PC’s that are more standardized across platforms as well as devices that don’t undergo constant hardware changes.


Business PC’s are available on a wider scale—even globally—which is a key factor for companies doing business with multiple locations.


Business PC’s are more rugged and built to withstand a work environment that is less predictable than the home (and for which consumer devices are made). They are meant to stand up to the extremes that business travelers or that different workplaces may expose them to.


When your managed IT services provider procures your PC’s, you also will have the service and support necessary to phase in new hardware when the time comes, with technicians available to test the devices before deployment. You can also be assured of getting the system support your users need, and warranties that make better business sense than consumer-level PC’s typically offer. Plus, business computers offer longer warranties, adding value to the investment.


Business-class PC’s offer security options to help protect corporate data such as full disk encryption using the Trusted Platform Module (TPM) technology. TPM includes such critical security measures as boot process verification, secure encryption, protected storage of digital keys and certificates, and stronger authentication protocols. This is especially important for road warriors or any type of mobile device, like a laptop or tablet.


Consumer PC’s may be loaded with bells and whistles your users don’t need and are less able to be customized with features they do need. Resolution display, graphics cards, upgraded hard drives, and more expansion and connectivity options are some of customizations that corporate users may need and that are not readily available with off-the-shelf consumer machines.

Before you invest in PC’s for your New Jersey company, make sure you are looking at all aspects of expenditure. Consulting with a managed IT services provider can help you make a smarter buy that aligns with your corporate budget and needs. Contact IND Corporation for a review of your current IT assets, to help plan for an PC upgrade, or to see how our TotalCare flat-rate managed services package can help keep your workers productive and your network safe.