Software Development

IND provides standards-based system design and development through the use of our custom methodology and coding framework. Our development team is experienced in evaluating and integrating third-party software systems, as well as designing and implementing custom n-tier software applications for many industries and purposes.

Our team is well versed in three technology stacks: Microsoft's .NET Framework, BMC's Remedy, and the LAMP stack (Linux, Apache, MySQL and PHP.)

Business Process Automation
Custom Web-based software can dramatically improve front and back-office procedures by providing a single digital work-flow system that is based on your unique business processes. Web-based applications can provide a gateway (or portal) for your clients, vendors, and employees to interact digitally with your business processes, which can greatly improve your company's bottom line.

Remedy Consulting
Design, implement, and manage the deployment of Service Process Management solutions with IND Remedy® Consulting Services. Utilizing Information Technology Infrastructure Library (ITIL) best practices, IND develops custom-built applications in the BMC® Remedy Action Request System (ARS), the BMC Remedy Information Technology Service Management (ITSM) suite of applications, and the BMC Atrium® Configuration Management Database (CMDB).

Digital Dashboards
A digital dashboard is a management tool that provides the real time status of a business through the visual display of key performance indicators (KPI’s). IND develops custom designed dashboards that are securely accessed via the Web that enable executives and business owners to take back control and manage their companies for peak performance and profitability!

Content Management Systems
A Content Management System (CMS) allows Intranet and Internet site administrators to make changes to the content of their site without having to code HTML or use Web authoring software. A CMS allows people throughout your company to make updates to your Web site (and usually only takes a few minutes to learn how to use). This stratification of responsibility for content updates can make your Web site a business driver, as well as remove the burden of making hundreds of updates from your IT or marketing department.

E-commerce Systems
E-commerce applications allow your company to sell its product or service over the Web, usually with real-time credit card transactions. Companies that sell services or products that cannot be purchased with a credit card can also benefit from e-commerce by allowing their clients to order products or services without the need for costly and slow human interaction.