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Telephony & VoIPPicture

IND provides IP-based phone systems and applications tailored to meet the needs of your business. Combining next-generation integrated voice and data communications with our deep understanding of business processes, IND solutions enhance your customer service, raise your productivity and drive your strategic business goals.

SOLUTION SPOTLIGHT FOR SMALL-TO-MEDIUM BUSINESS

View Avaya Demo

AVAYA: Unify Your Offices Through Communication
Avaya Communications Enabled Business Processes (CEBP) help enterprises enhance operational efficiency, worker productivity and customer satisfaction by streamlining human engagement in critical business processes. These solutions integrate with business process applications to predict and sense events, then respond by managing real-time multi-channel communication with process users and decision-makers. This speeds response times, reduces human delays, and frees workers from managing communications details so they can focus on making decisions and resolving issues before they impact customers.

 
View Televantage Demo

TeleVantage: Rich Features, Valuable Benefits
As small and medium-sized businesses grow, they often struggle with phone systems that can’t grow with them. A larger phone system would require a huge capital investment, not to mention the time involved in the installation. However, Vertical’s TeleVantage unlocks the hidden potential inside your existing phone system. Packed with features that provide best-in-class IP telephony, TeleVantage helps your people and your business work more responsively, efficiently and profitably.

InstantOffice: The Intelligent Enterprise Telephony Solution
Incompatible telephone and data systems often create significant impediments to effective customer service, employee productivity and revenue growth. This is especially true for large enterprises with multiple locations. Vertical’s InstantOffice provides low-maintenance, cost-efficient communications, enhancing your business process by providing complete visibility and centralized management of an organization’s voice applications network.

 

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