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Remedy Developer

About the Position

The successful candidate will be someone who desires a career, not just a job; is focused on getting the job done right and on time; works with honesty and integrity; is confident and assertive with exceptional communication and interpersonal skills; understands and respects the importance of following established policies and procedures yet also offers new and improved methods; has an intense sense of urgency and desire for results coupled with a sense of humor, positive spirit and passion for being the best they can be each and every day. In return, you will receive a caring environment that promotes self-development, a career path that is unsurpassed and being part of a friendly and fun team in a technology company that has been steadily growing, despite the economy of the last 5 years. We are looking for loyal, career-focused individuals who desire an environment that rewards them for their hard work and efforts.

Compensation & Benefits

Salary is based on experience. As a growing company IND is committed to promoting from within whenever possible. We offer excellent benefits including:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long term disability insurance
• Supplemental Optional Insurance
• 401(k) with profit sharing
• Tuition and training reimbursement
• Paid time off program
• Onsite dry cleaning pickup and delivery

Professional Requirements

• Ability to prioritize in a fast-paced environment with a strong attention to detail
• Strong team player who is self motivated.
• Excellent verbal & written communication skill.
• Comfortable and self-confident interaction with clients and vendors
• Proven organizational and problem-solving skills.
• Willingness to receive and provide guidance and direction.
• Demonstrated ability to travel or work remotely unsupervised as required.

Skill Set Requirements

• Minimum of three years of Remedy development experience. (Must have 7.0 experience)
• Experience in architecting software and hardware solutions to achieve client goals (failover, load balancing, etc.)
• Project management experience.
• Demonstrated people skills including managing lower level resources, synching work tasks with peers, and leading workshops.
• Extensive and adaptable experience with integrations with the BMC Remedy product suite (Database-level, EIE, APIs, Web Services).
• Remedy ITSM suite; version 7 (Incident/Problem Mgmt, Help Desk, Change, Asset, CMDB, SLA) development experience.
• Strong SDLC experience and ability to follow a program methodology: Vision Scoping, Requirements Gathering, Gap Analysis, Solution Architecture, Systems Design, Development, System Testing, User Acceptance Testing, Migration/Implementation, Post-Go-Live Stabilization.
• ITIL Service Support best practices (certification preferred).
• Experience in SQL Programming across multiple platforms (MS SQL Server, Oracle, Sybase), Unix shell scripting and reporting tools (Crystal Reports)



Sales Associate / New Business Development Executive

About the Position

If you are a highly motivated, proactive, energetic sales professional, and are seeking an organization that recognizes and rewards exceptional sales performance with an excellent compensation plan , then look at IND ! If selected to join our team as a sales professional you will enjoy extensive support and resources to aid in your success. The management team is committed to personalized training, professional development and the achievement of income goals.

In this position you would prospect and develop new business through; cold calling, networking events, and other sales methods. Sales representatives work closely with technical pre-sales engineers to identify market potential, qualify potential customers, present IND offerings, contribute information to marketing strategies, and most importantly close new client sales. IND is professional organization, but we understand that life should be fun.

Compensation and Benefits

This position offers unlimited potential (no-cap commission + base salary) for motivated professionals! We offer excellent compensation and outstanding full benefits including:

•  Health insurance
•  Dental insurance
•  Vision insurance
•  401(k) with profit sharing
•  Tuition and training reimbursement
•  Life insurance
•  Long term disability insurance
•  Paid time off program and more!

Ideal Candidate Requirements

  • High School Diploma or GED
  • Minimum of 3 years of outside sales experience and proven track record
  • Must be well versed in general technology terms
  • Ability to prospect and generate leads through cold calling/telemarketing methods
  • Excellent communication skills, both written and verbal - compelling and articulate
  • Eternally positive in attitude
  • Self-confident, highly energetic, and well organized
  • Sandler Sales training a plus
  • Proven track record selling to large, complex accounts with both individual and team sales responsibilities
  • Demonstrated success using a consultative selling approach
  • Ability to be successful in an environment of continuous improvements
  • Ability to sell to all levels of relationships: Director, VP, CIO, CFO, President, CEO
  • Must be a team player working closely with other business units
  • Successful track record for prospecting and closing business at all revenue levels (small, medium and large)
  • Strong analytical skills
  • Must be adaptable, innovative, and professional
  • Strong PC skills (Word, Outlook, CRM tools)

Account Manager / Problem Solver

Progressive, fast paced Parsippany technology firm seeking a professional Account Manager. The Account Manager position entails managing client relationships, consultative inside sales of our complete line of technology services, establishing and maintaining superior customer service, and providing both business and technology sales solutions. Candidate must be familiar with the over-all concepts relating to: IT consulting services; network design and installation / maintenance services, custom software development, website & database design, hosting, hardware/software sales.

The ideal candidate should excel in the following categories; communication, organization, customer service, strong time management and problem-solving skills. Candidate should be well versed in technology terminology and be able to provide high-level business consulting and direction to clients with support from internal engineers & developers. Candidate must be enthusiastic, energetic, organized, have strong negotiation skills, able to make professional presentations, and the ability to work in a team environment. You will need to be able to provide innovative solutions to fit clients' business needs working together with technical staff.  Candidate will be based out of our Parsippany facility. Local or light work-related travel is required.

The successful candidate will be someone who desires a career, not just a job; is focused on getting the job done right and on time; works with honesty and integrity; is confident and assertive with exceptional communication and interpersonal skills; understands and respects the importance of following established policies and procedures yet also offers new and improved methods; has an intense sense of urgency and desire for results coupled with a sense of humor, positive spirit and passion for being the best they can be each and every day. In return, you will receive a caring environment that promotes self-development, a career path that is unsurpassed and being part of a friendly and fun team in a technology company that has been steadily growing, despite the economy of the last 5 years. We are looking for loyal, career-focused individuals who desire an environment that rewards them for their hard work and efforts.

Job Requirements

  • High School Diploma or GED
  • Must be well versed in general technology terms
  • Excellent communication skills, both written and verbal - compelling and articulate
  • Superior organization skills
  • Eternally positive in attitude, self-confident and energetic
  • Proactive work ethic
  • Ability to interact with all levels of relationships: Director, VP, CEO
  • Strong analytical and problem solving skills
  • Must be adaptable, innovative, and professional
  • Strong PC skills (Word, Outlook, CRM tools)

Compensation & Benefits

Salary is based on experience. This position offers unlimited potential with an additional performance bonus (no-ceiling commission) for motivated professionals! As a growing company IND is committed to promoting from within whenever possible. We offer excellent benefits including:  

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long term disability insurance
  • Supplemental Optional Insurance
  • 401(k) with profit sharing
  • Tuition and training reimbursement
  • Paid time off program
  • Onsite dry cleaning pickup and delivery

Travel: Local / Light


Software Developer

Description:

The Software Developer is responsible for programming and testing Web-based applications with the  IND software development team. Work-related travel is minimal.

The successful candidate will be someone who desires a career, not just a job; is focused on getting the job done right and on time; works with honesty and integrity; is confident and assertive with exceptional communication and interpersonal skills; understands and respects the importance of following established policies and procedures yet also offers new and improved methods; has an intense sense of urgency and desire for results coupled with a sense of humor, positive spirit and passion for being the best they can be each and every day. In return, you will receive a caring environment that promotes self-development, a career path that is unsurpassed and being part of a friendly and fun team in a technology company that has been steadily growing, despite the economy of the last 5 years. We are looking for loyal, career-focused individuals who desire an environment that rewards them for their hard work and efforts.

Professional Requirements:

  • Ability to prioritize in a fast-paced environment with a strong attention to detail
  • Strong team player who is self motivated.
  • Excellent verbal & written communication skill.
  • Comfortable and self-confident interaction with clients and vendors
  • Proven organizational and problem-solving skills.
  • Willingness to receive and provide guidance and direction.

Skill Set Requirements:

  • BS degree in a Computer Science-related field and at least 2 years of .NET object-oriented programming experience.
  • Proficient with VisualStudio.NET, Visual SourceSafe, and Dreamweaver.
  • Proficient in ASP.NET, C#, VB, classic ASP, AJAX, JavaScript, and MS SQL Server 2005.
  • Proficient with Web site administration in a Windows 2003 Server/IIS environment.
  • Experience with SQL Server reporting services, PHP, and mySQL a plus.
  • Portfolio of representative work and references will be required.

Compensation & Benefits:

Salary is based on experience. .As a growing company IND is committed to promoting from within whenever possible. We offer excellent benefits including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long term disability insurance
  • Supplemental Optional Insurance
  • 401(k) with profit sharing
  • Tuition and training reimbursement
  • Paid time off program
  • Onsite dry cleaning pickup and delivery

Network Service Engineer

Our Network Service Engineer Position entails network design, maintenance, and management of a wide range of LAN/WAN systems at various client locations. Candidate must have a good working knowledge of router technologies, firewall technologies, switch technologies, and equivalent VPN technologies. The candidate must have a complete understanding of Microsoft operating system foundations including administration of Server 2003, Active Directory, Exchange, SQL, & IIS. The ideal candidate should have a proven history of providing quality IT service and able to communicate with all levels of technologically skilled individuals. The candidate must be dependable, professional, adaptable, enthusiastic, a team player and should have exceptional skills in the areas of verbal and written communication, organization, customer service, time management and problem solving. Candidate must also be a self-starter that takes initiative.

Candidate must be able to work standard and nonstandard business hours Monday-Friday, and on-call as needed during weekends. This position includes travel as needed. Candidate will be based out of our Parsippany headquarters and requires use of their own transportation for local travel.

Compensation:
Salary based on experience.


Internship Program: Network Services Internship (Part-time)

Our Network Services Internship Program is a minimum 3 Month commitment to approximately 20 hours per week. This opportunity provides a shadowing of certified engineers performing extensively varied support tasks for customers. The position includes mentoring and hands-on access to network design, maintenance, and management of a wide range of LAN/WAN systems in various environments/locations.

Candidate must have a good working knowledge of router technologies, firewall technologies, switch technologies, and equivalent VPN technologies. The candidate must have basic knowledge of Microsoft operating system foundations including administration of Server 2003, Active Directory, Exchange, SQL, & IIS.

The candidate must be dependable, professional, adaptable, enthusiastic, a team player and should have exceptional skills in the areas of verbal and written communication, organization, customer service, time management and problem solving. Candidate must also be a self-starter that takes initiative.

Candidate must be able to work standard and nonstandard business hours Monday-Friday, and on-call as needed during weekends. Candidate will be based out of our Parsippany facility, however this position does require travel to client sites within the area and a working mode of transportation is required.

Compensation:
Compensation available based on experience.


Internship Program: Web Developer Internship (Part-time)

Our Software Development Internship Program is a minimum 3 Month commitment to approximately 20 hours per week. This opportunity provides a shadowing of certified developers performing varied custom software development and web based software support tasks. The position includes mentoring and hands-on access to real-world project management, custom software development in .NET, C#, and other languages, SQL, HTML, and a diverse development team.

Responsible for creating and maintaining HTML Web pages, and assisting with testing of Web-based applications. Provide quality-assurance through proofreading and ensuring cross-browser compatibility. The Webmaster works closely with the other members of our Web development and Account Management teams. Work-related travel is minimal.

Professional Requirements:

  • Strong team player who is self motivated.
  • Excellent verbal/written communication and organizational skills.
  • Comfortable and self-confident interaction with clients and vendors.
  • Proven organizational and problem-solving skills.
  • Willingness to receive and provide guidance and direction.

Skill Set Requirements:

  • Extremely proficient in the HTML and Java Script languages, including cascading style sheets.
  • Thorough understanding of the Web development process.
  • Experience with Adobe PhotoShop, Macromedia Dreamweaver and Macromedia Flash is required.
  • Proficient in the creation of Dreamweaver template pages from page layouts.

Compensation:
Compensation available based on experience.


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