September 2007
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In This Issue:
IND's Annual Strategic Performance Analysis
Why Companies Deploy Network Access Control Systems
Compatibility Tips with Microsoft Office 2007
Join IND at the Biz Expo!

Inspiration: "The person with a fixed goal, a clear picture of his desire, or an ideal always before him, causes it, through repetition, to be buried deeply in his subconscious mind and is thus enabled, thanks to its generative and sustaining power, to realize his goal in a minimum amount of time and with a minimum amount of physical effort. Just pursue the thought unceasingly. Step by step you will achieve realization, for all your faculties and powers become directed to that end. "
-Claude M. Bristol


IND's Annual Strategic Performance Analysis

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IND’s annual Strategic Performance Analysis is critical to remain competitive in the constantly changing business and technology landscape.

The next few months will move quickly, and we’ll soon be welcoming in a new year along with a fresh set of goals and objectives. The analysis is a key component to an over-all strategic technology management approach that:

  • Reconciles documentation of your technology environment
  • Reviews new security threats and vulnerabilities
  • Evaluates your equipment's lifecycle
  • Analyzes system configurations against best practices
  • Performs live testing & certification of your disaster recovery/business continuity methods
  • Discusses any of the results or recommendations in a review session with you
  • Streamlines business processes by uncovering inefficiencies, duplication of effort, and paper waste
  • Database systems analysis determines integration points and uncovers disparate information silos
As always the data we gather is kept strictly confidential and utilized by our technical staff to ensure all future solutions are best fit to support your business objectives and productivity.

Please call IND at 1-800-621-9774 today to schedule this very important special service for your organization before our calendars get booked completely.


Why Companies Deploy Network Access Control Systems

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Infonetics research recently conducted a survey to find out why people are deploying network access control (NAC) that may help others feel more comfortable - or uncomfortable - about their own NAC plans.

A survey asked 83 large businesses that planned to deploy NAC within the next year to indicate what factors influenced their decisions.

Two responses tied for first place, each claiming 83% of respondents. One response was protecting corporate resources from unauthorized users. That’s not a big surprise because enforcing access rights is part of what NAC is supposed to do.

The second place response was limiting the impact of security problems. So if something does break out on the network, they expect NAC to deal with it. This seems to indicate they want the post-admission aspect of NAC that monitors behavior of devices once they have been granted admission to see whether behavior deviates from what is allowed and expected. Post-admission NAC can trigger alarms about or isolate devices that violate behavior policies.

Close behind those two factors with 81% of respondents was increasing overall security posture of the network, and that’s not a very revealing stat.

Demonstrating compliance with access and security policies was named by 64% of the respondents. This is basically logging who has accessed the network, when, what they were authorized to access, and whether their machine met security-posture requirements. It answers the question, “Did NAC do what it was supposed to do?”

Protecting wireless networks was a factor chosen by 58% of those surveyed. Concerns about unauthorized users with wireless laptops trying to tap into business WLANs can be addressed by NAC. NAC can also facilitate granting limited access to guests on WLANs.

Two other responses tied at 54% of respondents. The first is securely segmenting the LAN, which NAC can accomplish via the access rights it grants to machines that pass initial endpoint checks.

The second is meeting regulatory requirements. This is always a controversial topic because many people say that deploying NAC doesn’t address any set of regulations about network security. True, but it can undeniably be useful as part of a broader security strategy that does address regulations. Log data that links a person with a machine, when they logged into the network, and what they were authorized to access, can be valuable to regulatory audits.

This Article was Contributed By:
Tim Greene
Bradford Networks
603.228.5300
bradfordnetworks.com


Compatibility Tips with Microsoft Office 2007 Top

Microsoft Office 2007 provides a lot of new features and functionality, but what about compatibility? Here are 10 tips for dealing with compatibility issues when you upgrade to the latest versions of Word, Excel, PowerPoint, and Outlook.

#1: Understanding and using new file formats
All the Office 2007 programs use new default file formats based on the Extensible Markup Language (XML). The new formats are indicated by an "x" in the file extension. For example:

  • Word documents: .docx
  • Excel workbooks: .xlsx
  • PowerPoint presentations: .pptx

XML is an open standard, and the change makes it easier to move files between different applications. It also makes file sizes smaller than those saved in the old binary formats. However, some users with previous versions of Office may not be able to open files in the new formats.
You can still save files in Office 2007 programs in Office 2003 file formats. Just select Word 97-2003 Document (*.doc) from the Save As Type drop-down list in the Save As dialog box.

#2: Changing the default format
If you want to always save files in the old format by default, click the Office button, then the <program name> Options button, and select Save in the left pane. Choose Word 97-2003 Document (*.doc) from the Save Files In This Format drop-down list.

When you save a file in the old format that was originally created in the new format, you may get a message advising that some of the formatting and features that are only supported by Office 2007 programs will be lost.

#3: Using Office 2007 compatibility mode
Office 2007 programs introduce a new feature called compatibility mode. If you frequently share files with others who haven’t upgraded or you need to work on your files on another computer (for example, a laptop) that doesn’t have Office 2007 installed, you can ensure that the files you create in Office 2007 don’t contain any features that aren’t supported by the previous version of the Office program.

If you place your Office 2007 applications in compatibility mode, incompatible features, such as the SmartArt diagramming tool, won’t be available to you. Instead, you’ll use the diagramming tool from Office 2003 so that the diagrams you create can be edited in the older version of the program.

Compatibility mode is automatically on when you open a file that was saved in the old file formats, when you convert a file from the XML-based format to the older format, or when you configure the program to save to the old format by default. In Word, compatibility mode also kicks in if you create a new document from an old-format template (.dot).

When the Office 2007 program is in compatibility mode, it will be indicated in the document title bar.

#4: Installing the Office 2007 Compatibility Pack
If someone with whom you exchange files is still running an older version of Office and you want to be able to send them files in the new XML formats (for instance, so they can see the formatting features that are unique to Office 2007), they can install the Office 2007 Compatibility Pack.

The Compatibility Pack allows users of Office XP or Office 2003 to open, edit, save and even create files in the new XML-based formats. The pack is available as a free 27.1 MB download from the Microsoft Web site. It can be installed on machines running Windows 2000 SP4, Windows XP SP1, and Windows Server 2003.

#5: Using the OMPM File Converter
If you have a large number of Office files saved in the old format that you want to change to the new XML-based format, you don’t have to open and save them one at a time in the Office 2007 program. Instead, you can perform a bulk conversion using the Office File Converter that’s included in the Office Migration Planning Manager (OMPM).

The OMPM is a free 2.7 MB download available from the Microsoft Web site. It can also be used by administrators in organizations to scan and generate reports about the Office files on the network. You can install it on computers running XP SP2, Vista, or Server 2003.

Once the OMPM is installed, to perform bulk file conversions you use the OFC.EXE tool at the command line. You’ll need to create an ofc.ini file with settings defining what you want to convert. Microsoft provides a template for the ofc.ini file that you can edit to indicate the path for the folders you want to convert. For more information on the contents of the ofc.ini file and how to invoke it programmatically, see "Converting Office documents to Open XML."

#6: Viewing PowerPoint presentations with PP Viewer 2007
PowerPoint 2007 provides many cool new graphical features that aren’t supported by older versions of PowerPoint. These presentations can be viewed by Office XP/2003 users with the Compatibility Pack installed, but what if you want to see a presentation on a computer that doesn’t have any version of Office installed?

You can use the PowerPoint Viewer 2007 to view these presentations will all the new features intact. It also supports opening presentations that have been password-protected in PowerPoint 2007 -- however, it does not support viewing presentations that have been protected using Microsoft Information Rights Management technology.

The Viewer is a free 25.8 MB download available from the Microsoft Web site. It can be installed on computers running Windows 2000 SP4, XP SP1, Vista, and Server 2003.

At the time of this writing, viewers for Word and Excel 2007 were not yet available. But you can use the Word and Excel 2003 viewers to view Word and Excel 2007 files if you install the Compatibility Pack. For details, see KB article 925180, "How to view Word 2007 and Excel 2007 files by using Word Viewer 2003 and Excel Viewer 2003."

#7: Using the Compatibility Checker
Before you send a document that was created with an Office 2007 program to someone who’s using a previous version of Office, you can run the Compatibility Checker, which is built into Word, Excel, and PowerPoint 2007. It will identify any features or formatting you’ve used that won’t be recognized by older versions of Office.

A list of the incompatible content will be displayed, and you’ll be advised that such content may not be fully editable in the previous version. The Compatibility Checker runs automatically when you save a file in the old format.

#8: Outlook 2007 and Exchange 5.5
Outlook 2007 works only with Exchange 2000 or later. Users who attempt to connect to an Exchange 5.5 Server will get a message that Outlook is unable to log onto the Exchange server. Extended lifecycle support for Exchange 5.5 ended in January 2006, and Microsoft intentionally designed Outlook 2007 to prevent it from connecting to Exchange 5.5 servers to avoid data loss and other problems that were anticipated with this combination.

Be sure you know what version of Exchange server your organization is running before you update to Outlook 2007.

#9: Office 2007 file formats and mobile devices
The new XML-based file formats can't be opened with current Pocket Office programs on Windows mobile devices running Windows Mobile 2003 and Windows Mobile 5.0. The newest version, Windows Mobile 6, supports the XML-based file formats.

Microsoft is expected to release an update for Windows Mobile 5 in mid- or late 2007 that will allow it to open Office 2007 documents, but those still using WM2003 devices are apparently just out of luck.

#10: Adding on a "classic" user interface
Although not exactly a compatibility issue, many users find Office 2007’s new user interface incompatible with their way of doing things. The Ribbon replaces the old-style menus, and while this new tabbed Ribbon seems to be easier to learn for new users (who haven’t used previous versions of Office), many longtime Office users have complained that they miss the old menus.
If you want, you can install a third-party add-on that gives you back the old menu bar without sacrificing the new Ribbon. Classic Menu for Office 2007 installs easily and costs $29; it’s available from www.addintools.com.


Join IND at the Biz Expo! Top

Invites you to the Biz Expo!

Location: Birchwood Manor
Date: Tuesday, September 25, 2007
Time: 1PM to 6PM

Join IND and our partner Microsoft at the Across America Truck!
Get your hands on the latest from Microsoft and have the IND and Microsoft Experts on site to answer any questions!

Technologies include:
SQL Server
Exchange Server
Windows Server
Microsoft CRM 3.0
SharePoint Services
Office 2007
Vista
HP Notebooks and Tablets

This is a great opportunity to see what innovations are coming from Microsoft!

Sign Up Now to Assure a Personal Tour from an IND Representative!
Call (973) 226-5500


Help Desk Services

The number one issue that degrades employee performance today is user training. The more knowledgeable each employee is to operating the common components and standard corporate applications used within the enterprise the more efficient their work.

As with PC support, internal support departments are expensive to startup, costly to maintain, difficult to keep well trained, and often extremely inefficient. IND Helpdesk services provide in-call training to each caller so that they are well informed and in most cases do not need assistance with the same issue repeatedly.

Every issue that is addressed by the help desk service is well documented using our I-Services Web portal management system to allow users to access, view, update, and receive notification regarding their issues throughout and after the issue lifecycle.

Visit our website to find out MORE!

Use Digital Photos As A WinXP Screensaver

Windows XP includes an option that lets you compile your digital photos into a screen saver. Open the Display Properties dialog box by right-clicking the Desktop and then choosing Properties. Click the Screen Saver tab and select My Pictures Slideshow from the Screen Saver drop-down list.

Click Settings and then indicate the folder on your hard drive with the photos you want to use for the screen saver. You can also indicate the size and frequency of the photos and whether or not to use transition effects. Finish by clicking OK in all open dialog boxes.

Crossing the Chasm: Geoffrey A. Moore

Here is the bestselling guide that created a new game plan for marketing in high-tech industries. Crossing the Chasm has become the bible for brining cutting-edge products to progressively larger markets. This revised and updated edition provides new insights into the realities of high-tech marketing, with special emphasis on the Internet.

 

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